Privacy Policy

Effective Date: June 8, 2026

Sophia Shine Cleaning Services values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a contact form, request a cleaning estimate, or submit a lead form through Facebook, Instagram, or Meta advertising.

  1. Information We Collect

We may collect the following information when you contact us or request a cleaning estimate:

Full name
Phone number
Service location or city
Type of cleaning service requested
Property size or property details
Preferred scheduling timeframe
Any additional information you choose to provide

We may also collect basic website usage information, such as pages visited, browser type, device type, and general location data through standard analytics, cookies, or advertising tools.

  1. How We Use Your Information

We use your information to:

Respond to your cleaning service request
Contact you by phone call or text message
Provide cleaning estimates and service information
Schedule cleaning services
Follow up with qualified requests
Improve our website, advertising, and customer experience
Comply with legal, advertising, and business requirements

By submitting a form, you agree that Sophia Shine Cleaning Services may contact you by phone call or text message regarding your cleaning request.

  1. Phone Calls and Text Messages

If you provide your phone number, we may contact you by call or text message about your inquiry, estimate, appointment, or cleaning service request.

Message and data rates may apply. You may request to stop receiving text messages at any time by replying STOP or by contacting us directly.

  1. How We Share Information

We do not sell your personal information.

We may share limited information only when necessary with trusted service providers that help us operate our business, such as website hosting, advertising platforms, customer communication tools, analytics tools, or scheduling systems.

We may also disclose information if required by law or to protect our business, customers, or legal rights.

  1. Facebook, Instagram, and Meta Lead Forms

If you submit your information through a Facebook, Instagram, or Meta lead form, your information is sent to us so we can respond to your cleaning service request.

Your use of Facebook, Instagram, or Meta platforms is also subject to Meta’s own privacy policies and terms.

  1. Cookies and Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website activity, improve performance, and measure advertising results.

You can adjust your browser settings to disable cookies, but some website features may not work properly.

  1. Data Protection

We take reasonable steps to protect the personal information you provide. However, no online transmission or storage system can be guaranteed 100% secure.

  1. Data Retention

We keep your information only as long as necessary to respond to your request, provide services, maintain business records, comply with legal obligations, or improve our business operations.

  1. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

  1. Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to legal and business record requirements.

  1. Contact Us

If you have questions about this Privacy Policy or how your information is used, you may contact us:

Sophia Shine Cleaning Services

12443 Tech Ridge Blvd
Austin, TX 78753

Website:sophiashinecleaningservices.com

Email: dc690671@gmail.com

Phone:7374106402

 

Privacy Policy